Informa Research Services is the premier provider of competitive intelligence, mystery shopping, and compliance testing services to the financial industry. We gather accurate and timely research and deliver powerful market information, insightful analysis, and targeted recommendations. Since 1983, Informa has designed programs to address employee sales and service evaluation, regulatory compliance and fair treatment testing, customer satisfaction and retention, new product launch, new client onboarding, and competitive performance issues. Serving more than 6,500 clients including all of the nation's top 100 financial institutions, our reputation for accuracy and customer service keeps our clients renewing year after year.

RFG, a strategic business unit of Open Solutions Inc., has been providing research-based solutions exclusively to the financial services industry since 1983. RFG understands the industry and knows how consumers and businesses interact with financial institutions. By combining our practical know-how with best practices in research and analysis, combined with consulting and technology solutions, RFG helps financial institutions achieve sustainable growth, improve financial performance and manage their customer relationships and their organizations. If you are looking for a partner with proven solutions for profitable growth, consider RFG and our team of Strategic Advisors as your competitive advantage.