Informa Research Services is the premier provider of competitive intelligence, mystery shopping, and compliance testing services to the financial industry. We gather accurate and timely research and deliver powerful market information, insightful analysis, and targeted recommendations. Since 1983, Informa has designed programs to address employee sales and service evaluation, regulatory compliance and fair treatment testing, customer satisfaction and retention, new product launch, new client onboarding, and competitive performance issues. Serving more than 6,500 clients including all of the nation's top 100 financial institutions, our reputation for accuracy and customer service keeps our clients renewing year after year.